Frequently Asked Questions
We're not receiving emails, what to do?
Receiving email can be difficult, there can be a lot of reasons why emails aren't getting through. Most common reasons are:
- The email went into the SPAM folder
- Your mail server is blocking our address noreply[a]retros.work
We do everything in our power to send high quality emails from a good IP address.
When you're not receiving emails, you have a couple of options:
- Could you ask your IT department to white list noreply[a]retros.work? This way all email will be received
- You can manually onboard your colleagues by sending them an onboarding link.